Privacy and Personal Data Protection Policy

Last updated: October 10, 2025

This website is maintained and operated by Grupo Eletrolar.

We take privacy and the protection of personal data seriously for anyone who accesses and interacts with our digital channels. By using this website, you agree to the practices described in this policy, which was prepared in accordance with Brazilian Law No. 13.709/2018 — General Data Protection Law (LGPD).

01Who should use this website

Our website is intended for individuals over 18 years of age and professionals working in sectors related to Grupo Eletrolar’s activities.

02Personal data we collect

2.1 Data provided actively by the user

We collect the following personal data when you voluntarily fill out forms on the website:

• Full name
• Email address
• Phone number
• Company
• Job title
• Other information requested in website forms

Purpose: these data are used to enable institutional communication, delivery of relevant content, and information about events, trade shows and news related to Grupo Eletrolar.

2.2 Data collected automatically

While browsing, we collect technical and behavioural information, such as:

• IP address
• Approximate geolocation
• Browsing data and site interactions
• Device type and browser

Purpose: to understand how users interact with the site, improve the browsing experience, and optimise content and campaigns.

03Use of cookies

We use first-party and third-party cookies to improve your digital experience.

3.1 Essential and performance cookies

These cookies enable basic website functions and help us understand how the site is being used.

3.2 Third-party cookies

Partner companies, such as Google Analytics and RD Station, may install cookies to analyse usage and personalise content.

3.3 How to manage cookies

You can disable cookies at any time in your browser settings; this may impact some website features. See the instructions for Chrome, Firefox, Safari and Edge. You can also review your choices via the Cookie options button in the footer of this page.

04Data sharing

We do not sell or share your data with third parties, except when necessary to comply with legal obligations, court orders, or requests from public authorities.

05Data retention period

Personal data is kept for as long as necessary to fulfil the purposes for which it was collected or as required by law. After this period, data will be securely deleted or anonymised.

06Legal bases for data processing

All data processing activities carried out by Grupo Eletrolar are supported by legal grounds, such as user consent, legal obligations, or legitimate interest, depending on the situation.

07Your rights as a data subject

According to the LGPD, you have the right to:

• Confirm whether your data is being processed
• Access your personal data
• Correct incomplete, inaccurate or outdated data
• Request anonymisation, blocking or deletion of unnecessary data
• Request data portability, when applicable
• Withdraw your consent, when applicable
• Be informed about data sharing
• Be informed about the option not to give consent and the possible consequences

Important: when the legal basis for processing is not consent, data deletion may not be immediate, in accordance with applicable legislation.

How to exercise your rights

Contact us through the channels listed at the end of this page. For your security, we may request proof of identity before responding to your request.

08Data security

We adopt technical and organisational measures to ensure your data’s security, such as:

• Restricted and controlled access to personal data
• Access monitoring
• Environments protected by up-to-date technology

However, no system is immune to incidents. If a data breach with potential risk occurs, you will be notified as required by the LGPD.

09Filing a complaint with the ANPD

If you believe your data has been processed improperly, you may file a complaint with the National Data Protection Authority (ANPD).

10Changes to this policy

This policy may be updated at any time to reflect legal, technical or institutional changes. When relevant updates occur, we will communicate them clearly through our channels.

11Contact the Data Protection Officer (DPO)

If you have questions or wish to exercise your rights, please contact us:

Email

contato@grupoeletrolar.com.br

Phone

+55 (11) 3197-4949

Address

R. Luigi Galvani, 42 – 5th floor, Itaim Bibi – São Paulo – SP – ZIP 04575-020